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Privacy Policy

At Alive with Pleasure, your privacy is important to us. We are committed to handling your personal data with care, transparency, and respect. This policy outlines how we collect, use, and protect your information in line with South Africa’s Protection of Personal Information Act (POPIA) and other applicable data protection laws.

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1. Our Commitment to You

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We aim to:

  • Clearly explain why we collect your personal data.

  • Only collect what we need for legitimate purposes.

  • Request your consent when required.

  • Keep your data secure and protect it from unauthorised access.

  • Honour your rights to view, correct, or request deletion of your data.

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Alive with Pleasure is the sole responsible party for your personal information. This statement explains what we collect and how we use it — please read it carefully.

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2. What We Collect and Why

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Website Use & Statistics
We collect usage data to better understand how you interact with our website and offerings. This helps us tailor content that feels more relevant to you. We may use tools like Google Analytics to gather anonymized visitor data.

Information You Provide When you download a resource, book a session, sign up for a workshop, or contact us, we may collect:

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  • Your name

  • Email address

  • Payment information (if applicable)

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This information helps us provide services, manage bookings, process payments, and stay in touch with you.

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3. Marketing & Communication

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We may occasionally send you updates about new offerings, resources, or insights via email or social media. You can opt out at any time by clicking "unsubscribe" in any email or adjusting your preferences.

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4. Sharing Your Information

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We do not sell or rent your information. However, we may share your data with trusted third-party service providers to:

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  • Deliver email communications (e.g. Kit)

  • Process payments (e.g. PayFast)

  • Deliver personalized ads (e.g. Instagram, Google)

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These partners are required to handle your data securely and in accordance with the law.

 

5. Cookies & Tracking Tools

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We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze user behavior

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On your first visit, you’ll be asked to accept cookies. You can manage or disable cookies via your browser settings, though this may affect some functionality.

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6. Location Data

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We may collect your location data if necessary (e.g., to recommend relevant services). This is only done with your permission and may involve third-party services such as Google Maps.

 

7. Your Rights

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You have the right to:

  • Know what personal data we hold about you

  • Request correction of incorrect data

  • Ask for your data to be deleted (where legally permitted)

  • Withdraw consent at any time

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If you would like to exercise any of these rights, please contact us at: [Insert your email address].

 

8. Data Security

We take data protection seriously and have implemented measures to prevent loss, misuse, or unauthorised access to your data.

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9. External Links & Third-Party Content

Our website may contain links to external sites. While we do our best to link only to reputable sources, we cannot take responsibility for the privacy practices or content of third-party sites. Please review their privacy policies before engaging with them.

 

10. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to check back regularly to stay informed.

 

11. Concerns or Complaints

If you have any concerns about how we handle your personal data, please reach out first — we’re here to help. You also have the right to file a complaint with the Information Regulator of South Africa.

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